Shipping policy
Thank you for shopping at Blanket & Bloom™! We are committed to getting your order to you as quickly and smoothly as possible.
Where we ship
We ship within the contiguous United States only. At this time we are unable to ship to Alaska, Hawaii, or U.S. territories.
Our blankets and silk accessories ship by parcel carrier with complimentary standard shipping. Our mattresses ship by freight or local delivery and are charged separately. Mattress terms are covered in the Mattress shipping and delivery section below.
Processing Time
Orders are processed within 2 to 4 business days. Orders placed after 12 PM EST begin processing the next business day. During peak seasons or promotional periods, processing times may take slightly longer.
Shipping & Delivery
Delivery timelines begin once your order has been processed and do not include the processing time above.
We offer standard shipping with delivery typically within 5 to 10 business days. If you need your order sooner, you may select an expedited shipping option at checkout for an additional fee:
- Expedited Shipping: 3 to 5 business days
- 3-Day Shipping: Delivered via FedEx or USPS
- Overnight Shipping: Available for all weighted blankets at an additional cost
Estimated total time from order to delivery: 7 to 14 business days within the contiguous United States.
Need to update your shipping address?
As long as your order hasn't shipped, we've got you covered, just contact us at hello@blanketandbloom.com or use our contact form here.
Shipping Costs
We offer complimentary standard shipping on all U.S. orders of blankets and silk accessories. If you need your order sooner, expedited delivery options are available at an additional cost. Please refer to the Shipping & Delivery section above for detailed timelines and options.
Complimentary shipping does not apply to mattresses. See the Mattress shipping and delivery section below.
Mattress shipping and delivery
Mattresses are shipped and delivered separately from the rest of our catalog. Shipping is calculated in your cart before checkout and is paid by the customer. Complimentary shipping promotions do not apply to mattresses.
Processing and delivery time. Mattresses are delivered within 5 to 8 business days. Some mattresses are made to order, and custom sizes require additional production time. After you place a mattress order, we contact you to confirm your address, your delivery option, and your building's access requirements. If you have a preference or a constraint we should know about, add it in the comments field at checkout.
Please note: Futon mattresses may be compressed during packing and shipping and can appear smaller on arrival. Please allow 1 to 2 weeks for your mattress to fully expand to its intended size. Futon mattresses also run 1 to 2 inches short of standard mattress dimensions by design, to fit futon frames properly. All listed sizes are for reference.
Delivery options and rates
New York City: In-Home Delivery
Available in the five boroughs. Our own delivery team brings your mattress inside to your entryway on a scheduled weekday appointment. This service does not include unpacking, assembly, or removal of packaging. An adult 18 or older must be present to receive the delivery.
- Twin and Full: $59
- Queen and King: $79
Rest of the contiguous United States: Freight Delivery
Delivered by freight carrier to your curb or doorstep. The carrier contacts you to schedule a delivery window once your shipment reaches your local terminal. This service does not include inside delivery, walk-ups, unpacking, or removal of packaging.
- Twin and Full: $199
- Queen and King: $279
Freight carriers deliver on weekdays only. Please make arrangements to have help available to bring the mattress inside.
If your address falls outside our service area, we will let you know when we confirm your order and refund you in full.
Receiving your mattress
Inspect the mattress and its packaging before the driver leaves. If you see any damage, note it on the delivery receipt, photograph it, and contact us within 7 days of delivery.
Please do not remove the law tag. It carries the manufacturer, fiber content, and flammability compliance information, and it is required for any warranty claim.
Refused deliveries and addresses that prove inaccessible may incur redelivery or return freight charges. See our Returns, Exchanges & Refunds policy for details.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking details. You can use this number to track your delivery status online. Mattress orders shipping by freight are tracked through the carrier's system, and we will send you those details once they are available.
Delivery Issues
Blanket & Bloom™ is not responsible for shipping delays caused by weather, carrier issues, or incorrect addresses provided at checkout. If your order is delayed or missing, contact us at hello@blanketandbloom.com and our team will assist you.